1. Acceptance of Terms

Welcome to Hoperties ("Website," "Platform," "Service", “App”, “Company”), owned and operated by Hoperties Tech Solutions LLP ("Company," "we," "us," "our"). These Terms and Conditions ("Terms," "Agreement") govern your use of our website and services.

By accessing or using Hoperties, you agree to be bound by these Terms.

2. Description of Service

Hoperties is an online real estate platform that provides:

• Property listings and search functionality
• Connection services between buyers, sellers, and real estate professionals
• Market information and property data
• Tools for property research and analysis
• Communication platform for real estate transactions

Important Notice:

Hoperties Tech Solution LLP/Hoperties platform operates solely as an intermediary digital platform and advertising service provider. We do not engage in or offer real estate brokerage, legal services, or financial advisory of any kind.

All listings, content, or representations available on this platform—including but not limited to property details, pricing, images, locations, and user-provided information—are not verified or validated by us. Users are strongly advised to conduct independent due diligence, including but not limited to legal, technical, and revenue-related verifications, before entering into any agreement, transaction, or commitment with any party.

The property locations and visual representations displayed on the platform are for illustrative purposes only. We do not warrant or guarantee the accuracy, completeness, or reliability of such information. Errors may arise due to human oversight, system limitations, third-party data, or software-related inaccuracies. Users access and rely upon such content entirely at their own risk.

By using our platform, you acknowledge and agree that company shall not be held liable for any loss, damage, or liability arising from your reliance on the information presented or from any transaction conducted through or facilitated by the platform.

3. User Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old to use our services. By using our platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

3.2 Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

3.3 Account Types

We offer different account types:

• General Users: Property seekers and casual browsers
• Real Estate Professionals: Licensed agents, brokers, and industry professionals
• Property Owners/Landlords: Individuals or entities listing properties

4. User Conduct and Prohibited Activities

4.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Violate any local, state, national, or international laws
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Engage in fraudulent or deceptive practices
• Interfere with the proper functioning of our platform

4.2 Prohibited Activities

The following activities are strictly prohibited:

• Spam or Unsolicited Communications: Sending unsolicited emails or messages
• Data Scraping: Automated extraction of data from our platform
• False Information: Posting inaccurate or misleading property information
• Impersonation: Misrepresenting your identity or affiliation
• Harassment: Engaging in harassment or threatening behavior
• Commercial Misuse: Using our platform for unauthorized commercial activities

4.3 Real Estate Professional Conduct

Licensed real estate professionals must:

• Maintain valid licensing and comply with all applicable regulations
• Provide accurate professional credentials
• Follow all applicable real estate laws and ethics guidelines
• Respect client confidentiality and privacy

5. Content and Intellectual Property

5.1 Our Content

All content on Hoperties, including but not limited to text, graphics, logos, images, software, and design elements, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 User-Generated Content

By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content in connection with our services.

You represent and warrant that you have the right to grant this license and that your content does not infringe on any third-party rights.

5.3 MLS and Third-Party Data

Property listings may be sourced from Multiple Listing Services (MLS) and other third-party providers. Such content is subject to additional terms and restrictions:

• MLS data is for personal, non-commercial use only
• Users may not redistribute or republish MLS content
• MLS data may not be used for mass marketing or solicitation
• We do not guarantee the accuracy of third-party data

5.4 Contact Information

Any display, submission, or sharing of your contact information—such as your email address, mobile number, or any other digital identifiers—on or through the Platform is done at your sole risk. The Company shall not be held liable for any loss, misuse, unsolicited communication, or other consequences arising from the voluntary disclosure of such information by you to other users or third parties via the Platform.

6. Property Listings and Information

6.1 Listing Accuracy

While the Company strives to ensure that the information made available on the Platform, including property listings, is accurate, complete, and up to date, the Company makes no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of any such information.

Property details, availability, pricing, and related information are subject to change without prior notice. Users are strongly advised to conduct independent due diligence, including legal and financial verification, before relying on any information provided on the Platform or engaging in any transaction.

The Company does not recommend, endorse, or compel the selection of any particular property, service provider, any service or the initiation of any monetary transaction. All transactions, decisions, and engagements made using the Platform are at the sole risk and discretion of the user. The Company shall not be liable for any loss, damage, or dispute arising out of or in connection with any such transaction, including those undertaken without appropriate legal or professional advice.

6.2 Listing Responsibilities

Property owners, authorized representatives, and listing agents shall bear sole responsibility for the following:

• Ensuring that all property-related information submitted to the Platform is accurate, complete, and up to date;
• Confirming that they possess the legal authority, ownership rights, or valid authorization to list the property on the Platform;
• Complying with all applicable laws, rules, and regulations, including but not limited to fair housing, anti-discrimination, and real estate advertising laws;
• Promptly updating, correcting, or removing any listing information that becomes inaccurate, outdated, spam, or misleading.

The Company assumes no responsibility for verifying the authenticity, legality, or accuracy of any property listings submitted by users.

6.3 Fair Housing Compliance

All users must comply with federal, state, and local fair housing laws. Discriminatory practices based on race, color, religion, sex, national origin, disability, or familial status are strictly prohibited.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our Privacy Policy.

8. Fees and Payment Terms

8.1 Free Services

Free Services are offered purely as promotional services, without any representation, warranty, or guarantee of effectiveness, availability, or continuity.

Hoperties Tech Solution LLP reserves the unconditional right to modify, amend, suspend, or discontinue any or all Free Services, or any part thereof, at its sole discretion and without prior notice. The Company further reserves the right to alter, amend, or update any disclaimers, terms, or conditions related to both Free and Paid Services at any time, and such changes shall be deemed binding upon Users from the date of publication on the platform.

Unless otherwise stated, all terms, disclaimers, and conditions, whether explicitly mentioned or implied, shall be deemed incorporated by reference into this Agreement to the extent applicable.

The User agrees and understands that Free Services shall not give rise to any contractual, legal, or equitable rights, remedies, or obligations, and shall be governed entirely at the discretion of Hoperties Tech Solution LLP.

8.2 Premium Services

We may offer premium services for additional fees, including:

• Enhanced listing features
• Advanced search capabilities
• Priority customer support
• Marketing and promotional tools

8.3 Payment Terms

• All fees are due upon purchase unless otherwise specified
• Payments are non-refundable except as required by law
• We reserve the right to change our fee structure with notice

9. Third-Party Services and Links

Our platform may contain links to third-party websites and services. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• The accuracy or completeness of property information
• The availability or reliability of our services
• The suitability of properties for your needs
• The credentials or performance of real estate professionals

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party content or services
• Damages exceeding the amount you paid for our services

10.3 Real Estate Transaction Disclaimers

• We are not a party to any real estate transactions
• We do not provide legal, financial, or tax advice
• All real estate transactions should involve qualified professionals
• Property valuations and estimates are for informational purposes only

11. Indemnification

You agree to indemnify and hold harmless Hoperties, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of third parties
• Any content you submit to our platform

12. Termination

12.1 Termination by You

You may terminate your account at any time by following the account closure procedures on our website.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Harm our reputation or business interests
• Remain inactive for an extended period

12.3 Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and associated data
• Certain provisions of these Terms will survive termination

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Munsiff Court, Chalakudy.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of our services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice.

14.5 Contact Information

For questions about these Terms, please contact us at:

• Email: [email protected]
• Address: Door No. 2/536 S N Buildings, Parappuram Kuzhur Thrissur Mukundapuram Kerala India 680734

14.6 Modifications

The Company reserves the right to modify, amend, or update these Terms at any time, at its sole discretion. In the event of material changes, we will make reasonable efforts to notify users through any of the following means:

• Email notifications sent to registered users;
• Prominent notices displayed on the Platform or official website;
• In-app notifications or other electronic communication methods.

Your continued access to or use of the Platform or Services following the implementation of such modifications shall constitute your acceptance of the revised Terms. If you do not agree to the updated Terms, you are free to discontinue use of the Platform and Services.

15. Special Provisions for Real Estate Professionals

15.1 Professional Licensing

Real estate professionals must:

• Maintain current and valid licensing
• Comply with all applicable professional standards
• Provide accurate licensing information
• Notify us of any changes to licensing status

15.2 Lead Generation and Client Relationships

• Leads generated through our platform are subject to our lead terms
• You are responsible for following up with leads in a timely manner
• Client relationships established through our platform are governed by your professional agreements

15.3 Advertising and Marketing Standards

All advertising and marketing content must:

• Comply with real estate advertising regulations
• Include required disclosures and disclaimers
• Be accurate and not misleading
• Respect intellectual property rights